The activation and use of the kitchenette require a mandatory supplement ranging from €15 to €20 per day. This supplement must be paid for the entire duration of the stay upon check-in.
Is a security deposit required? How does the credit card pre-authorization work?
Yes, a security deposit of €150 to €200 per accommodation unit is required at check-in. It can be paid in cash or by credit/debit card. When using a card, a pre-authorization is processed. This is a temporary hold on funds that limits your card's spending capacity but is not a real charge. At check-out, after the unit inspection and key return, the hold will be closed with a 0.01 € cent verification transaction. Please note: bank app notifications or SMS alerts do not constitute a real charge; only official bank statements will accurately reflect the release of the funds.
Are drinks included? Are there extra charges at the restaurant?
Drinks are never included in any meal plan (even water is always subject to a fee). In addition, standard service and cover charges (coperto) apply at our à la carte Restaurant.
Is the resort suitable for people with mobility difficulties or strollers?
The resort is built on typical Ligurian hillsides, featuring steps, slopes, and terraces. Therefore, we do not recommend strollers, and the property layout may present architectural barriers for guests with limited mobility. Please contact us before booking to find the best solution.
Are the pools always open? How is maintenance managed?
Routine and extraordinary maintenance, required to ensure maximum guest safety, may result in partial daily pool closures or delays in opening and closing times. In the event of such extraordinary circumstances, official notices will be posted for guests at least 30 minutes before the event takes place. Swim caps are not mandatory.
Is parking available? How does it work?
The resort has an on-site private outdoor parking lot. The fee is €18 per vehicle per day. Spaces are limited; booking is mandatory but not guaranteed. Parking spots are compact; we ask for patience and precision when parking. Vehicles occupying multiple spaces or parked incorrectly will be towed at the owner's expense.
How far is the resort from the beach? Is there a shuttle service?
The resort is located approximately 2.5 to 3 km from the beaches of Imperia (about a 5-minute drive or a 25-minute walk). As the property is nestled on a hillside, the walk back is uphill. We do not provide a private shuttle service; we recommend using your own car or renting an e-bike on-site.
Does the resort have a beach? How do I access it?
Yes, the resort has a private beach club. Booking in advance is highly recommended to secure your spot. Payment is handled directly at our reception. You may choose between a full-day or half-day pass (the half-day pass costs approximately 90% of the full-day rate).
How do I reach the resort? Should I use GPS?
To reach the resort correctly, please follow exclusively the detailed driving directions provided on our official website. Do not rely solely on standard GPS navigators, as they may suggest routes unsuitable for local road conditions.
What is included in the room's courtesy set?
In line with our high "Green" standards and our strict Plastic-Free policy aimed at reducing waste and protecting the environment, we provide an essential initial courtesy set. However, our reception is fully stocked with any additional necessary kits (hygiene, personal care) which are available to guests upon request.
Is Wi-Fi free? Does it cover the entire resort?
Wi-Fi is free of charge for all guests. Coverage is excellent throughout the public spaces (reception, restaurants, pool areas). Due to the natural terraced landscape and the thick stone walls, the signal strength might be weaker inside certain rooms or in peripheral outdoor areas.
What are the check-in and check-out times?
Check-in is permitted no earlier than 4:00 PM. Check-out must strictly take place by 10:00 AM on the day of departure.
Are there specific services for sports enthusiasts?
Yes, we offer a secure bike storage room, a basic tool station for minor repairs, and recommended local route maps. Please inform us during booking or at check-in to gain access to these facilities.
Are pets allowed? What are the rules?
Yes, however, to ensure the safety of all guests and other animals, it is mandatory to inform the property in advance and receive formal authorization. Limitations regarding the size and number of pets may apply; bookings with pets that have not been disclosed beforehand will not be accepted. Upon arrival, guests must sign the pet policy agreement, the behavioral guidelines, and present the pet's official health passport with up-to-date vaccinations. Pets must always be kept on a leash and with proper safety gear as required by law. Pets are allowed in all common areas of the resort, with the sole and absolute exception of the pool areas.
Hello, do you offer massage sessions by reservation? Thank you
Yes, absolutely! We offer 30-minute or 1-hour massage sessions that can be paired with exclusive access to our SPA, perfect for couples as well. For more information or to make a reservation, please feel free to contact us.
